Follow

VX Cloud Update

At VX Sport, we are dedicated to continuously enhancing your experience while ensuring the optimal performance of our platform. To this end, we will be conducting routine maintenance to streamline system performance.

What does this mean for you?

As part of this maintenance, we will be purging performance metrics data that is older than three years from our servers. This includes historical data related to performance metrics. It's important to note that this process will not impact your current account status or access to recent data in any way.

Additionally, we want to inform you that the data being removed will be archived. Should you need to retrieve any archived information, please note that there will be a cost associated with it. The exact cost is yet to be determined, but we will notify you in advance of any charges.

Why are we doing this?

As our platform evolves, we recognize the importance of data optimization in maintaining peak performance levels. By periodically removing outdated performance metrics data, we can enhance system efficiency and ensure a seamless user experience for you and all our valued customers.

What action do you need to take?

No action is required on your part. Our team will handle the entire data cleanup process with care and precision. You can continue to use our platform as usual, with confidence that your account remains secure and fully functional.

We value your trust

Your trust and satisfaction are paramount to us. We want to reassure you that this data cleanup is a proactive measure aimed at improving our service quality and upholding the highest standards of data security.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk